Global Client Services Adviser.in International Bank

Guangzhou  |  $145000  |  Permanent

Published 23/02/2012

• Guangzhou based position
• Exposure to senior executives within the Greater China business.

About Our Client
Our Client s one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services.

Job Description
Work with Team, Business Partners and Clients to provide and promote quality service solutions: Proactively manage the day to day servicing inquiries of all assigned clients. Provide advisory services to clients. Log, investigate and resolve all inquiries in a timely/accurate manner in accordance with Service Levels. Provide consistent service and keep clients informed on status of all outstanding inquiries. Liaise with local/overseas Bank’s, Business Partner’s and Preferred Banking Partner’s at all levels.

The Successful Applicant
Two years or more of client service experience (within an international or domestic payments banking environment). Experience with Swift Formatting and Swift Terminologies. Interpersonal and problem solving skills. Written, communication and telephone skills. PC skills(Windows, Word, Excel, Powerpoint (an advantage), MS OFFICE)

What's On Offer
Exciting Client facing role that will have you working with top tier clients to help them with their business needs and in the process, help you to continue and grow your career with a Successful international bank here in Guangzhou.

Apply for this job
Apply online using the form below or phone Jon Goldstein on +86 20 2338 5700 quoting jobref H1014720

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