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Technical Service Supervisor - Medical Equipment
- Key Position
- Leading company in the industry
About Our Client
Our client is a leading medical equipment company. The company has a strong track record in developing and manufacturing own products while also providing professional technical services. With strong development potential in the Asia Pacific market, they now seek for an experienced talent to join their Hong Kong office.
Reporting to the Director, you will lead manage the pre and post sales technical services for the distributors across Asia Pacific. You will manage the service programs to address the needs of the distributors and ensure the standard of service level. You will work closely with the distributors in service stock management whilst handle product returns to fulfill the whole technical support cycle. In addition, you will provide support in the training sessions for latest updates on the technical know-how.
The Successful Applicant
To qualify, you will be a Degree Holder in Engineering or related fields with a minimum of 6 years' solid technical servicing experience in the medical equipment sector preferably with knowledge in ultrasound products. You will have extensive experience in managing pre and post sales service whilst providing excellent technical service to distributors at a regional level. Excellent communication, negotiation and people management skills are expected as you will be heavily involved in dealing with external parties, and the ability to prioritise and managing projects while meeting deadlines is critical to the role. Travelling is required and a good command of English, Cantonese and Mandarin is essential.
What's on Offer
This is an excellent opportunity to work in a multinational company well established in the market. It offers great exposure to further develop your career in the industry with strong growth potential. You will take pride in providing professional technical solutions to distributors. It also offers great career prospect and competitive package to the right candidate.